Consult with customers, discover user needs, and apply user-centered design methods in collaboration with cross-functional teams to deliver highly usable and engaging experiences that meet user needs and achieve business objectives.
- Complex data-heavy software expertise
- Full lifecycle UX/UI designer
- Greenfield design experience
Customer Service Management
- Customer Service Agent
- Agent home view
- SaaS application
- CRM integration
- Workforce management
- Knowledge management
- Email management
- Social media integration
- CTI
- Embedded chat
- Generative AI Agent
- Gamification
- Payment processing
- Analytics and reporting
Customer Service Management
- Customer Service Supervisor
- Supervisor home view
- SaaS application
- CRM integration
- Workforce management
- Knowledge management
- Email management
- Social media integration
- CTI
- Embedded chat
- Generative AI Agent guidance
- Gamification
- Payment processing
- Analytics and reporting
IT Service Management
- IT Support Staff
- Mobile incident editor
- SaaS application
- Salesforce Lightning platform
IT Service Management
- Service Desk Agent
- Social IT agent home
- SaaS application
- Salesforce cloud platform
Concierge Chatbot
- End User
- Mobile multi-bot switcher
- SaaS application
- IBM Watson AI provider
IT Service Management
- Service Desk Agent
- Live chat with end user
- SaaS application
- IBM Watson AI provider
Codeless Development
- Business User, Developer
- Drag and drop UI design
- Extensible SaaS platform
- Unlimited data integrations
Codeless Development
- Business User, Developer
- Drag and drop business process design
- Extensible SaaS platform
- Unlimited data integrations
Fleet Control
- Transportation and Logistics
- Employee Driver
- Mobile driver analytics
- SaaS application
- IoT Edge platform
- Anomaly detection models
- AIOps integration
- Ticketing system integration
Fleet Control
- Transportation and Logistics
- Operations Manager
- Fleet LOB dashboard
- SaaS application
- IoT Edge platform
- Anomaly detection models
- AIOps integration
- Ticketing system integration
- Accounting integration
- Grafana integration
Fuel Station Management
- Oil and Gas
- Operations Manager
- Fuel station analytics
- SaaS application
- IoT Edge platform
- Anomaly detection models
- AIOps integration
- Ticketing system integration
- Grafana integration
Fuel Station Management
- Oil and Gas
- Operations Manager, Engineer
- Fuel station monitoring
- SaaS application
- IoT Edge platform
- Anomaly detection models
- AIOps integration
- Ticketing system integration
- Grafana integration
IoT Edge Development
- Oil and Gas
- Data Scientist
- ML model configuration editor
- SaaS application
- IoT Edge platform
IoT Edge Development
- Aluminum Manufacturing
- Process Engineer
- Event process flow editor
- SaaS application
- IoT Edge platform
Generative AI Development
- Data Scientist, Designer, Developer
- Prompt engineering
- SaaS application
- Multiple AI provider options
- Multiple data source options
- Multiple AI Agent options
Generative AI Development
- Data Scientist, Designer, Developer
- Chatbot skill editor
- SaaS application
- Multiple AI provider options
- Multiple data source options
- Multiple AI Agent options
Generative AI Development
- Data Scientist, Designer, Developer
- Prompt engineering
- SaaS application
- Multiple AI provider options
- Multiple data source options
- Multiple AI Agent options
Integration Development
- Developer
- System and service integration editor
- SaaS application
- iPaaS platform
Integration Development
- End User, Developer
- System and service integration editor
- SaaS application
- iPaaS platform
Product Catalog
- Automotive
- Product Developer (Engineer)
- Personalized product catalog
- SaaS application